Privacy Policy

True Fortune Casino is committed to protecting the privacy of its players and ensuring the confidentiality of their personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with Australian data protection and gambling regulations. By using our services, you agree to the terms of this policy.

License Information

True Fortune Casino operates under the authority of a gaming license issued by Curacao. This license ensures that our practices adhere to the legal standards required for online gambling within the jurisdictions we serve.

Data Collection

We collect the following types of personal data from our players:

• Registration Data: When you create an account, we collect personal information such as your name, date of birth, address, and contact details. This data is necessary for account management and compliance with legal requirements.

• Payment Details: To facilitate deposits and withdrawals, we collect payment information, which may include credit card numbers, bank account details, and other financial information. This data is processed securely to prevent unauthorized access.

• Technical Logs: We automatically collect technical data such as IP addresses, browser types, and device information when you access our website. This data helps us monitor and improve our platform’s performance.

• Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize you and remember preferences. You can manage cookie preferences through your browser settings.

Purpose of Data Usage

True Fortune Casino uses your personal data for the following purposes:

• Account Management: Your information is used to create and manage your account, ensuring you have access to our services.

• Marketing Communication: With your consent, we may use your contact information to send you promotional materials, updates, and information about our services. You can opt out of marketing communications at any time.

• Anti-Fraud Checks: We implement measures to detect and prevent fraudulent activities. Your data may be processed as part of our anti-fraud checks to protect both you and our casino.

• Anti-Money Laundering (AML) Compliance: To comply with legal obligations, we may use your data to conduct AML checks and verify the legitimacy of transactions.

• Know Your Customer (KYC) Procedures: In accordance with regulatory requirements, we may request additional documentation to verify your identity. This process helps prevent underage gambling and fraudulent activities.

Data Sharing

True Fortune Casino may share your personal data with the following entities:

• Payment Providers: To facilitate transactions, we share necessary information with payment processors responsible for handling deposits and withdrawals.

• Verification Partners: We may share your data with third-party verification partners to complete KYC and AML procedures.

• Regulatory Authorities: As required by law, we may disclose your personal information to regulatory authorities for compliance purposes.

User Rights

As a player, you have certain rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data upon request.

• Right to Deletion: You may request the deletion of your personal information, subject to legal obligations that require us to retain certain data.

• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact our support team.

Cookie Policy

True Fortune Casino uses cookies to enhance your experience and improve the functionality of our website. We employ two main types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website. They enable you to navigate the site and use its features, such as accessing secure areas.

• Analytical Cookies: We use analytical cookies to monitor and analyze how our website is used. This information helps us improve our services and enhance user experience.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your experience on our website.

Data Security

True Fortune Casino takes the security of your personal data seriously. We implement a variety of security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server technology. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our support team. We are committed to addressing any inquiries you may have regarding your personal data and privacy rights.

By using True Fortune Casino, you acknowledge that you have read and understood this Privacy Policy.